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Using Security Manager . . . . . . . . . .211
Security Manager menu bar . . . . . . .211
Security Manager toolbar . . . . . . . . 212
Adding a user in the Security Manager . . . . 212
Deleting a user in the Security Manager . . . 213
Modifying a user in the Security Manager . . . 213
Using SNMP Trap Manager . . . . . . . . 213
SNMP Trap Manager menu bar . . . . . . 213
SNMP Trap Manager toolbar . . . . . . . 214
Adding a system in the SNMP Trap Manager 214
Deleting a system in the SNMP Trap Manager 214
Modifying a system in the SNMP Trap Manager 215
Managing software and firmware . . . . . . 215
Confirming your software update . . . . . 215
Changing BIOS-compatibility mapping . . . . 215
Updating BIOS and firmware code . . . . . 216
Selecting ROM update images . . . . . . . 216
Chapter 5. Troubleshooting
ServeRAID Manager . . . . . . . . 217
Could not copy the configuration from the drives:
controller [number] . . . . . . . . . . . 217
Could not restore the configuration to the
factory-default settings: controller [number] . . . 217
Could not unblock logical drive [number]:
controller [number] . . . . . . . . . . . 218
Could not create a hot-spare drive: controller
[number], < drive location> Could not create a
standby hot-spare drive: controller [number], <
drive location> . . . . . . . . . . . . . 218
Could not delete array: controller [number], array
[letter] . . . . . . . . . . . . . . . . 218
Could not delete all of the arrays: controller
[number] . . . . . . . . . . . . . . . 219
Could not delete logical drive: controller [number],
logical drive [number] . . . . . . . . . . 219
Logical drive was not initialized: controller
[number], logical drive [number] . . . . . . . 219
Could not start the logical drive synchronization:
controller [number], logical drive [number] . . . 219
Could not set the drive to online: controller
[number], < drive location> . . . . . . . . 220
Could not remove the defunct drive: controller
[number], < drive location> . . . . . . . . 220
Could not replace the defunct drive: controller
[number], < drive location> . . . . . . . . 220
Could not delete the hot-spare drive: controller
[number], < drive location> Could not delete the
standby hot-spare drive: controller [number], <
drive location> . . . . . . . . . . . . . 221
Could not set the merge-group number: controller
[number], logical drive [number] . . . . . . . 221
Could not blink the device lights . . . . . . . 221
The battery-backup cache device needs a new
battery: controller [number] . . . . . . . . 222
The battery-backup cache device is defective:
controller [number] . . . . . . . . . . . 222
Background polling commands are not responding:
controller [number] . . . . . . . . . . . 222
Commands are not responding: controller
[number] . . . . . . . . . . . . . . . 222
Rebuild failed: controller [number], logical drive
[number] . . . . . . . . . . . . . . . 223
Synchronization failed: controller [number], logical
drive [number] . . . . . . . . . . . . . 223
Migration [logical-drive migration type] failed:
controller [number], logical drive [number] . . . 224
Compression failed: controller [number], logical
drive [number] . . . . . . . . . . . . . 224
Decompression failed: controller [number], logical
drive [number] . . . . . . . . . . . . . 224
defunct drive: controller [number], < drive
location> . . . . . . . . . . . . . . . 225
PFA detected for drive: controller [number], <
drive location> . . . . . . . . . . . . . 225
Logical drive is offline: controller [number], logical
drive [number] . . . . . . . . . . . . . 225
Logical drive is critical: controller [number], logical
drive [number] . . . . . . . . . . . . . 225
Logical drive is blocked: controller [number],
controller [number] [number] . . . . . . . . 225
Could not communicate with controller: controller
[number] . . . . . . . . . . . . . . . 226
User name or password is not valid . . . . . . 226
ServeRAID Manager failed to start at port number
[number] . . . . . . . . . . . . . . . 226
No controllers were found in this system. . . . . 227
Host name [ID] is unknown or the network is
down . . . . . . . . . . . . . . . . 227
Failed to connect to host name [ID] due to
incompatible versions [Local=number
Remote=number] . . . . . . . . . . . . 227
Unable to connect to the remote system . . . . 228
Array [letter] storage space still available. . . . . 228
Physical drives in array [letter] contain unusable
space . . . . . . . . . . . . . . . . 228
Hot spare is too small for use by at least one array. 229
Could not start logical drive migration: controller
[number] logical drive [number] . . . . . . . 229
Could not enable the hot-swap rebuild operation:
controller [number] . . . . . . . . . . . 229
Could not create logical drive: controller [number],
logical drive [number] . . . . . . . . . . 230
Logical drive was not initialized: controller
[number], logical drive [number] . . . . . . . 230
Logical drive must be synchronized: controller
[number], logical drive [number] . . . . . . . 230
[Number] ready drives still available. . . . . . 231
Cannot communicate with the remote system . . 231
Error getting controller configuration. . . . . . 232
Agent is running in local only mode. . . . . . 232
Networking support is not available. . . . . . 233
Could not send the event to the system. . . . . 233
Failed to connect to host name [ID] at port number
[number]. . . . . . . . . . . . . . . . 234
Failed to connect to host name [ID] due to
incompatible versions [Local=id Remote=id]. . . . 235
ServeRAID Manager failed to start at port number
[number]. . . . . . . . . . . . . . . . 235
Refused connection from [remote system ID]. . . 235
FlashCopy with backup failed: controller [number],
logical drive [number] . . . . . . . . . . 236
iv ServeRAID Manager Installation and User's Guide