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EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual A - 21
Worksheet 13
The Public Interview Box
Page
of
The Public Interview Box is a special interview box owned by the system. When an operator is not on duty, it can collect mes-
sages from callers who don’t know where to send their message. The messages are delivered to all subscribers with public
message access. There is only one Public Interview Box, and it cannot be removed from the system. If you are not using the
Public Interview Box, you may skip this worksheet.
Enter the questions to be asked the caller and the maximum time allowed for the caller answer.
System ID for Public Interview Box
$PM (default) Other
Question Max Response
(in seconds)
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
Should outside callers be allowed to mark messages urgent? Yes No (default) Ask
Action after last question
Say goodbye, then hang up (default)
Transfer call to operator
Restart the call at the opening greeting
Route the call to another subscriber or transaction box (Use Go-to-ID
→ )
Hang up ( The system does not say anything after the last question.)
Transaction Directory, Public Interview