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Issue 1 EliteMail VMS/EliteMail Limited
Should Outside Callers Mark Messages Urgent?
Select how the system marks the priority of messages left in the Public
Interview Box.
Select
Yes
to automatically mark all messages from outside callers
urgent.
Select
No
to leave messages from outside callers unmarked.
Select
Ask
if you want the system to ask outside callers if the
message should be marked urgent.
Action after last question
Decide what action you want the voice mail system to take after asking the
questions. The most common choices are Say Good-bye or Hang up.
The possible actions are as follows:
Transfer to operator
Transfer the caller to the operator.
Say Good-bye
The system says,
“If you need further assistance, press the pound
key now. Thank you and good-bye”
and hangs up.
Hang up
The system hangs up, without saying good-bye.
Go to another ID
The system routes the caller to another System ID. If you choose this
option, enter the System ID.
Restart the call
Return the caller to the opening greeting.