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Issue 1 EliteMail VMS/EliteMail Limited
Confirm (C)
The subscriber hears
“Please press 1 to take the call or 2 and I’ll take
a message.”
The subscriber can press1 to be connected to a caller.
Introduce (I)
The subscriber hears “
Call for <subscriber recorded name>”
before
being connected to a caller.
Screen (S or M)
With S, The caller is asked,
“Whom may I say is calling?”
, then the
system records the caller name. Before the call is transferred, the
subscriber hears
“Call from <caller name>.”
The M option also adds
the caller name to a message the caller leaves. Do not use both
options at the same time.
Screening options
If the subscriber uses call screening, indicate which transfer options
the subscriber uses when call screening is turned on. You can use
call screening only with Await Answer call transfer.
In most cases, you use at least M and C for the screening options. The
call screening feature lets subscribers find out who is calling before the
voice mail system puts the call through.
Choose any single or multiple options: A, C, D, I, M, or S described above
under Transfer Options. (Do not use M and S at the same time.)
Action After Greeting
Specify how you want the voice mail system to handle callers after they
listen to the subscriber personal greeting. Choose one of the following
options:
Take a message
Take a message from the caller. This is the most commonly used
option.
Other Action
Transfer the caller to the operator, restart the call, go to another ID, or
hang up. Except in special applications, return the caller to the
opening greeting that answered the call.