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Issue 1 EliteMail VMS/EliteMail Limited
Table 2-8 Sample Worksheet 8 – Public Fax box
Worksheet
8
Public Fax Box
You can route incoming faxes to a particular extension, called the Public Fax Box. This extension is then con-
nected to one or more fax machines. Use this worksheet to specify how to set up the Public Fax Box. If you are
not using the Public Fax Box, you may skip this worksheet.
Fax ID: $_FAXBOX FAX (329) Other: ____________________
Voice Name:
“...the Public Fax Box...”
Other: ____________________
NOTE:
If you use the default Fax System ID, callers cannot dial the Public Fax Box directly.
Transfer calls to the Public Fax Box?
Yes, to extension
345
No (Turn off Public Fax Box)
Call transfer type
Await Answer for 4
rings Release Wait for Ringback for ___ rings
Use call holding?
Yes Vox No (Do not use holding with Release call transfer type)
Alternate Action:
(if fax call transfer is unsuccessful)
Say Goodbye then hang up Route call to another subscriber or transaction
Transfer the call to the operator box (Use Go-to-ID -> ______)
Restart the call at the opening greeting Hang up
Announce Options
Use this decision chart to decide how to handle manual fax calls and how to announce calls that are transferred
to the Public Fax Box. Circle the choice you want for Announce=.
Application Screen Page 6
Announce =
NEVER
Announce =
POST
Announce =
ALWAYS
Announce =
VOICE
Send a public announcement
when a fax call is transferred?
Ask caller to record an introduction
?
Send a public announcement
when a fax call is transferred?
YES NO
NONOYES YES