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Issue 1 EliteMail VMS/EliteMail Limited
Transfer to operator
Transfer the caller to the operator.
Say Good-bye
The system says
“If you need further assistance, press the pound
key now. Thank you and good-bye”
and hangs up.
Hang up
The system hangs up, without saying good-bye.
Go to another ID
The system routes the caller to another System ID you enter.
Restart the call
Except in special applications, return the call to the opening greeting
that answered the call.
If Take a Message is Used
If you want the transaction box to take a message, answer the rest of the
questions on the worksheet.
Maximum Message Length
Enter maximum time in seconds a message from an outside caller
can last.
Allow caller to edit message?
Specify if callers should be asked if they want to record again or add
to their message to the subscriber.
Mark the messages urgent?
Indicate how the system marks the priority of messages from outside
callers. Select
Yes
to automatically mark
all
messages from outside
callers urgent. Select
No
to leave messages from outside callers
unmarked. Choose
Ask
if you want the system to
ask
outside callers
if the message should be marked urgent.