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EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual 2 - 67
Table 2-17 Sample Worksheet 17 – Interview Boxes
Worksheet
17
Interview Boxes
Page 1 of 2
Interview boxes allow you to ask specific questions of callers. All the responses of a caller are joined together in a
single message, that is sent to the owner of the interview box. For each interview box in your application, fill out a
copy of this worksheet. Write in the questions to be asked the caller and the maximum time allowed for the caller
answer.
Box Name Order Interview Owner Troy Thompson
System ID
$404
Question Max. Response
(in seconds)
1. What product would you like to order, and how many copies? 10
2. What is your telephone number? 10
3. How would you like this shipped? 15
4. Please tell me the complete shipping address. 30
5. To what purchase order number should this be billed? 10
6. Any additional instructions or requests? 40
7. Thank you. We will confirm your order in one day.
0
(Unused lines 8 through 20 omitted for example)
Should outside callers be allowed to mark messages urgent Yes No Ask
Action after last question
Say goodbye then hang up
Transfer the call to the operator
Restart the call
Route the call to another subscriber or transaction box (Use Go-to-ID
→)
Transaction Directory