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Issue 1 EliteMail VMS/EliteMail Limited
Table 2-1 Sample Worksheet 1 – Site Information
Worksheet
1
Site Information
1. Site name The Franklin Shipping Company
2. Contact name Jonathan Winter
Telephone # 214-555-1000
Calls Answered
3. Total number of trunks 12
Total number of stations 75
Number of calls per day 800
4. Day calls to be answered (select one)
All trunks
Some trunks
No trunks (forwarded calls only)
Night calls to be answered (select one)
All trunks
Some trunks
No trunks (forwarded calls only)
5. Action to take for overflow calls, when all system ports are busy (select one)
Ring system until it answers (System answers as soon as a port is free.)
Forward calls to Operator (Live Operator handles overflow calls.)
Issue busy tone
System Access Numbers
6. Trunk pilot number 214-555-1000
Alternate trunk numbers 800-555-2001
Number of trunks answered by system 4
7. Voice Port Stations 4 Station pilot number
71
Station Number for each port:
1. 201
5.
9.
13.
17.
21.
25.
29.
33.
2. 202
6.
10.
14.
18.
22.
26.
30.
34.
3. 203
7.
11.
15.
19.
23.
27.
31.
35.
4. 204
8.
12.
16.
20.
24.
28.
32.
36.
Application Screen Page 1
Telephone System Information
Manufacturer
NEC
Model Electra Elite
Software Release #
Switch Setup Screen Page 1
Keypad Map
Default (Q=7, Z=9) QZ on the 0 Key Numbers Only Keypad
QZ on the 1 Key Swedish Keypad