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EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual A - 27
Worksheet 16 Transaction Boxes
Page
of
Transaction boxes are the building blocks of special applications. They can be used to provide audiotext, one-key menus,
special message taking, and special call routing. For each transaction box in your application, fill out a copy of this work-
sheet.
System ID
Name
Owner
Call Transfer
Transfer the calls reaching this box to an extension?
Day hours Yes, to extensio
No (default)
Night hours Yes, to extension _____ No (default)
Call transfer type
Await Answer for
rings(default) Release Wait for Ringback for ___ rings
(3 rings or more) (3 rings or more)
Transfer options
A
nnounce
C
onfirm
I
ntroduce
M
essage Screen
S
creen None
(Use only with Await Answer call transfer)
Use call holding?
Yes Vox No (default)
(Do not use with Release call transfer)
Greeting
Day Greeting
Night Greeting
Use one-key dialing during greeting? Yes No (default)
1 = __________ 2 = __________ 3 = __________ 4 = _________ 5 = __________
6 = __________ 7 = __________ 8 = __________ 9 = _________ 0 = __________
Action After Greeting
Day Night
(check one box for Day hours and one box for Night hours)
Say Goodbye then hang up
Transfer the caller to the operator
Restart the call at the opening greeting
Route the call to another subscriber or transaction box (Use Go-to-ID -> )
Interview the caller (Use Go-to-ID
→
$PM)
Take a message
If taking message:
Maximum Message Length
seconds Allow caller to edit message? Yes (default) No
Mark the messages urgent? Yes No (default) Ask
Action after message?
Transaction Directory