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Issue 1 EliteMail VMS/EliteMail Limited
Action after last question
Decide what action you want the voice mail system to take after asking the
questions. The most common choices are Say Good-bye or Hang up.
The possible actions are as follows:
Say goodbye then hang up
The system says
“If you need further assistance, press the pound
key now. Thank you and good-bye,”
and hangs up.
Transfer the call to the operator
Transfer the caller to the operator.
Restart the call
Except in special applications, the caller is returned to the opening
greeting that answered the call.
Route the call to another subscriber or transaction box (Use Go-to-
ID )
The system routes the caller to the entered System ID.