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EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual 2 - 35
S
ECTION
11
W
ORKSHEET
11:
M
ESSAGE
G
ROUPS
The voice mail system lets you create message groups of subscribers to
make it easy to send the same message to several people at once. When
you send a message to a
message group
, it is available to all members of
the group.
Subscribers can create and maintain their own message groups from any
touchtone telephone. A System Manager can also create and maintain
message groups at the system console.
This worksheet helps you plan the message groups created at the
console. Make a copy of the worksheet for each message group you plan
to add.
Considerations
When you add message groups to the system, consider the following:
Does the system keypad map have letters or numbers only?
If the system uses a lettered keypad map, message group names
may begin with three letters. Subscribers send a message to a group
by spelling the group name using the touchtone keypad.
If some or all subscribers have only numbers on their keypads,
choose a System ID for sending messages to numbered groups.
Group names should begin with three numbers. Subscribers send
messages to groups by pressing the System ID for numbered
groups, then the group number.
Can anyone but the owner send a message to the group?
A message group can be
open
or
private
. All authorized
subscribers can send messages to open message groups. A private
message group belongs to a single subscriber, called the group
owner
. Only the group owner can send messages to a private
group. The members of a private group can hear group messages,
but they cannot
send
messages to the group.
Should the message be delivered only to the first person who
hears the message?
A message group can have
broadcast
or
dispatch
distribution.
With broadcast distribution, every member of the group receives a
copy of the message. With dispatch distribution, only the first person
to hear the message receives it.