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EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual 2 - 53
Table 2-15 Sample Worksheet 15 – Menus and Interviews Map
Worksheet
15
Menus & Interviews List
Page 1 of 4
List here the transaction boxes or interview boxes you need to complete the application features designed in the previous
worksheet. Make as many copies of this worksheet as you need. For each box listed here, you should also complete an indi-
vidual
Transaction Box
or
Interview Box
worksheet.
System ID
200 Name Technical support Box
Owner Jonathan Winter
Transfer?
Yes, to Ext. # ____
No
Greeting
None
Press 1 for network, 2 for
database, or 3 for
Spreadsheet (pause).
Use One-Key Dialing
Action after Greeting
Say - bye
System ID
300 Name
Accounting
Owner Lisa Smith
Transfer?
Yes, to Ext. # 213
No
Greeting None
I’m sorry, our accountant is
not available. Please leave
a message.
Use One-Key Dialing
Action after Greeting
Take a message
System ID
400 Name
Product Information Box
Owner Jonathan Winter
Transfer?
Yes, to Ext. # ____
No
Greeting None
For network, press 1. For
database, press 2. For
Spreadsheet, press 3.
Use One-Key Dialing
Action after Greeting
Say-bye
System ID 500
Name
Sales Box
Owner Bob Thompson
Transfer?
Yes, to Ext. # 212
No
Greeting None
Thank you! I’ll transfer you
to the next available repre-
sentative.
Use One-Key Dialing
Action after Greeting
Go to 501
Transaction Directory