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2-80 Sun StorEdge 5310 NAS Troubleshooting Guide • December 2004
Web GUI session aborted while performing administration.
For integrity reasons, only one user is permitted in the StorEdge Web Admin at a
given time. A second connection to the Web Admin will terminate the first. This
implementation is necessary to allow recovery from client hangs.
How do I reset the StorEdge administrator password?
The management administrator password can only be reset via a direct connection to
the StorEdge. This will require that a keyboard and display be connected to the rear
of the StorEdge.
1. Access the StorEdge via keyboard or serial console.
2. Type [Enter] at the [menu] prompt and enter the administrator password.
3. Select option “K”, “Admin access” in the Access control Section
4. Enter “Y” to enable admin password
5. Enter the new password
6. Enter the new password again for verification
7. Enter “7”, “Save changes”.
StorEdge Web Admin does not work properly through a firewall.
In order for the StorEdge Web Admin to be used across a firewall, the following
ports must be opened:
If using http, port 80/TCP and UDP.
If using https, port 443/TCP and UDP.
For the portmapper service, port 111/TCP and UDP
One additional port is required for Java communications; determine the needed port
as follows:
The rpcinfo program can be used on a UNIX client to determine the port required by
the java package. If only Windows clients are available, a third party rpcinfo utility
will be required.
Run rpcinfo and search for program number 805898577. The program number is the
left most column.
Example: