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Chapter 1 Troubleshooting Overview 1-3
1.3 Troubleshooting Tools
1.3.0.1 Storage Automated Diagnostic Environment (StorAde)
If you have the Storage Automated Diagnostic Environment installed in the host,
check the internal status of the array with this tool. See the documentation for this
tool for further information.
All that you need to use the Storage Automated Diagnostic Environment is web
browser access to the host where it is installed.
1.3.0.2 Command Line Interface (CLI)
The CLI can be accessed through the MENU system or by using Telnet. This is a
useful sections for troubleshooting many types of issues. The CLI is also where you
load tools like FTP. See the Diagnostic Tools and Procedures section for details.
1.3.0.3 Log Error Messages
Both the Sun StorEdge 5310 NAS and attached hosts create log message files or error
messages of system conditions and events. These log files are the most useful
immediate tools for troubleshooting.
1.3.0.4 Sun StorEdge 5310 NAS Generated Messages
A syslog daemon in the array writes system error message logs to a location
determined by the site system administrator. Consult with the site system
administrator to obtain access to this log.
1.3.0.5 Client Generated Messages
CIFS clients will get messages on the monitor when they have attached shares on the
Sun StorEdge 5310 NAS. These messages will be useful in determining issues that
arise.
NFS clients will have messages generated in its /var/adm/messages file.