Contents iii
Contents
1. Troubleshooting Overview 1
How to Use This Manual 1
Important Notices and Information on the Sun StorEdge 5310 NAS 2
Troubleshooting Tools 3
Troubleshooting Procedures 4
Troubleshooting Flow Charts 6
Diagnostic Information Sources 8
StorEdge Diagnostic Email 8
Data Collection for Escalations 10
Log Error Messages 19
SYSLOG 19
Error Codes from the Sun StorEdge 5310 NAS LCD Display and syslog 20
About SysMon Error Notification 21
Sun StorEdge 5310 NAS Error Messages 21
UPS Subsystem Errors 22
File System Errors 24
PEMS Events 24
Maintenance Precautions 26
Static Electricity Precautions 27