2-82 Sun StorEdge 5310 NAS Troubleshooting Guide • December 2004
6. Navigate to System Operations/Shut down the server.
7. Select the “Reboot previous version” radio button.
8. Click Apply.
After software upgrade and reboot, system appears to hang, LCD
displays “…booting”.
The software upgrade process may take as long as five minutes. No indication of
progress is available. This is standard, the system will boot normally in a few
minutes. If the process takes longer than five minutes, connect a VGA display to
StorEdge to check status.
Software Upgrade is not working. The file transfer says it's complete and then I
reboot, but the software does not go to the new version. After the file transfer has
completed, telnet to the Sun StorEdge 5310 NAS and type the following commands.
Load unixtools
ll /cvol/*
Check the image name and make sure that the file is named .img and should look
something like this;
nf420b149.img
Some versions of WINZIP will change the file to a .zip extension and the Sun
StorEdge 5310 NAS will not use it for the upgrade.
2.18 StorEdge Features and Utilities
StorEdge fails to create scheduled checkpoints
Previously created checkpoints are missing.
The checkpoint feature requires some disk space to operate. In addition, StorEdge
(and other servers) perform much better with filesystems that have some free space
to work with. As a rough guideline, you should consider 70% the maximum file
volume utilization. It may be necessary to consider adding storage earlier than this
in a performance sensitive environment.