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2-90 Sun StorEdge 5310 NAS Troubleshooting Guide • December 2004
2.21 Direct Attached Tape Libraries
Tape library not recognized.
Check the following settings:
■ Make sure the tape drive is on the list of supported tape units.
■ Set SCSI ID of tape library to 0, ID of tape drive to 5.
■ Does the SCSI card recognize the drive on system boot up?
■ See if card can talk to tape drive. On boot get into SCSI card bios.
■ Run scan utility.
■ If no device is found check cables, termination.
■ Try another tape drive.
Network backup fails due to .attic$ directory.
The .attic$ directory is a StorEdge system directory at the root of each volume. Some
third party backup software has difficulty processing this directory. The simplest
solution to this is to configure the software to ignore this directory.
We have encountered some backup software that is not capable of ignoring the
presence of this directory to the extent necessary to successfully backup the
StorEdge. In this case we recommend disabling the .attic$ directory. To do so, access
the Command Line Interface (CLI) as follows:
1. Connect to the StorEdge via Telnet, serial console, or keyboard console.
2. Type ?admin? at the [menu] prompt and enter the administrator password.
3. At the CLI, enter ?fsctl attic disable <volumename>?
This must be done for each volume that is to be used with this backup software. It is
not necessary to delete the directory, but it is permissible to delete the files within
the directory.
NDMP backup fails: access denied message.
NDMP software must authenticate to the StorEdge in order to backup files and
directories. Each NDMP software solution has a place to configure a username and
password for a device. For StorEdge, the username is ?administrator?, and should be
accompanied by the console password.