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Chapter 3 Storage Arrays 3-89
■ Name of the affected storage array
■ Host IP address (only for a storage array managed through a host-agent)
■ Host name/ID (shown as directly managed if the storage array is managed
through each controller's Ethernet connection)
■ Event error type related to an Event Log entry
■ Date and time when the event occurred
■ Brief description of the event
Note – IMPORTANT To set up alert notifications using SNMP traps, you must copy
and compile a management information base (MIB) file on the designated network
management station. Refer to the SANtricity Storage Manager Installation Guide for
more information.
There are three key steps involved in configuring alert notifications:
1. Select a node in the Enterprise Management Window that will display alert
notifications for the storage arrays you want to monitor. You can set the alert
notifications at any level:
■ Every storage array being managed
■ Every storage array attached and managed through a particular host
■ An individual storage array
2. Configure e-mail destinations, if desired. You must provide a mail server name
and an e-mail sender address for the e-mail addresses to work.
3. Configure SNMP trap destinations, if desired. The SNMP trap destination is the
IP address or the host name of a station running an SNMP service, such as a
Network Management Station.
Customer Support Alert Notifications
Note – IMPORTANT If you do not configure the customer support alert
notifications option, thee-mail alert notification will contain only a summary of the
critical event. If you do configure this option, all specified e-mail addresses will
receive the summary, detailed information about the affected storage array, and the
specified contact information.
The Enterprise Management Window contains options to configure the system to
send e-mail notifications to a specified customer support group if a critical event
occurs on a storage array. After it is configured, the e-mail alert notification includes
a summary of the critical event, details about the affected storage array, and
customer contact information. Contact technical support for more information about
setting up this file.
Configuring customer support alert notifications involves the following: