Filter
Top Products
1-1
CHAPTER
1
Troubleshooting Overview
This chapter provides an overview of diagnostic functions and tools needed for
troubleshooting the Sun StorEdge 5310 NAS.
This chapter contains the following sections:
■ “How to Use This Manual” on page 1-1
■ “Important Notices and Information on the Sun StorEdge 5310 NAS” on page 1-2
■ “Diagnostic Information Sources” on page 1-8
1.1 How to Use This Manual
Before going deep into this manual, check the following to ensure that common
problems have been resolved.
■ Are both of the power cords plugged in?
■ Are green LEDs displaying on the power sources? If no, check the power source.
■ Does the LCD Display panel show the system name and CPU% on it? If no, check
the power source.
■ Can you ping the system? If no, check the network cables and IP address on the
LCD Display. If you are still having problems, check with your system
administrator.
■ If the user can’t access shares, are the shares set up on the system? Check the
shares section to make sure that the shares are set up with the proper name.
■ Is an NFS client having permissions issues on a CIFS file? Vice versa? Check the
FAQ for file permission issues to resolve.