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E-13
Cisco Intrusion Prevention System Appliance and Module Installation Guide for IPS 7.1
OL-24002-01
Appendix E Troubleshooting
Recovering the Password
Step 3
Click Close to close the dialog box. The sensor reboots.
Disabling Password Recovery
Caution
If you try to recover the password on a sensor on which password recovery is disabled, the process
proceeds with no errors or warnings; however, the password is not reset. If you cannot log in to the sensor
because you have forgotten the password, and password recovery is set to disabled, you must reimage
your sensor.
Password recovery is enabled by default. You can disable password recovery through the CLIor .
Disabling Password Recovery Using the CLI
To disable password recovery in the CLI, follow these steps:
Step 1
Log in to the CLI using an account with administrator privileges.
Step 2
Enter global configuration mode.
sensor# configure terminal
Step 3
Enter host mode.
sensor(config)# service host
Step 4
Disable password recovery.
sensor(config-hos)# password-recovery disallowed
Disabling Password Recovery Using the
To disable password recovery in the , follow these steps:
Step 1
Log in to the using an account with administrator privileges.
Step 2
Choose Configuration > Sensor Setup > Network.
Step 3
To disable password recovery, uncheck the Allow Password Recovery check box.
Verifying the State of Password Recovery
Use the show settings | include password command to verify whether password recovery is enabled. To
verify whether password recovery is enabled, follow these steps:
Step 1
Log in to the CLI.
Step 2
Enter service host submode.
sensor# configure terminal