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Message Symptoms and Recommendations
18 AUX IO INIT This message is displayed when the MIO (AUX IO) card is
in the process of initializing. During initialization the MIO is
not active, but since the printer supports I/O switching, the
printer remains on line and this becomes a status message.
Display clears automatically (this may take up to a minute,
depending upon the card).
18 AUX IO NT RDY The MIO (AUX IO) card is not ready. See the user’s manual
for the MIO card. The serial and Bi-Tronics parallel ports
continue to operate normally. To clear the display, you must
remove the card, and power-cycle the printer. The
[Continue]* key does not clear the display.
18 MIO INIT The MIO card is initializing. This is a status message.
During initialization the MIO is not active, but since the
printer supports I/O switching, the printer remains on line.
Displays clears automatically (may take up to a minute,
depending on the card).
18 MIO NOT READY The MIO card is not ready or not connected to a working
network. The serial and Bi-Tronics parallel ports will
continue to operate normally. To clear the display, switch the
printer OFF, remove the card and switch printer ON.
[Continue]* will not clear the display. See MIO
documentation for troubleshooting.
20 MEM OVERFLOW
20 INSUFFICIENT
MEMORY
Indicates a memory overflow. Too much data is being sent
to the printer and the printer has run out of memory.
Pressing the [Continue]* key causes the printer to print only
the information it received. If the error persists, it may be
necessary to simplify the print job (such as fewer fonts and
less graphics information), or have the customer purchase
additional memory.
21 PRINT OVERRUN
21 PAGE TOO COMPLEX
Indicates that the information being sent to the printer is too
complex for the printer (the formatting capabilities of the
printer cannot keep up with the formatting instructions
being sent to it by the computer).
If the error persists, it may be necessary to simplify the job
(reduce the number of characters, number of fonts used,
number of pixels addressed, cursor repositions, or reduce
addressing the same pixel location multiple times). This
problem can also be resolved by adding at least one
additional memory PCA, and setting PAGEPROTECT=[LTR,
LGL, or A4], if applicable.
*Press Go on the LJ5.
Table 7-1
Printer Messages (continued)
7-4 Troubleshooting