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Checks Action
Is media present in the tray(s). Install media.
Are the proper trays fully inserted in the
printer?
Reseat the cassettes. Make sure each
cassette is fully seated into the printer.
Ensure that the Universal Paper tray
selector knob setting matches the
installed paper.
Does the Control Panel’s or application’s
Paper size setting match the tray being
used?
Correct the setting to match tray.
Is the expected tray size being
recognized by the printer?
Ensure that the image is sized correctly
(formatted) for the paper size selected.
Proceed to the following cassette size
switches functional check. Check
switches 603/4/5 if feeding from the PC
tray (Tray 1). Check switches 851/2/3 if
feeding from the Lower Cassette. see
Figures 7-14 and 7-15 for locations.)
Are any of the tray identifier tabs broken
on either PC (Tray 1) or LC (Tray 2)
paper tray?
Inspect the tray for damage. If damaged,
replace the tray.
Table 7-4
“MP/PC/LC (Tray 1/2/3) LOAD” Message Checks
7-14 Troubleshooting