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MIO Troubleshooting
The Self Test Printout and explanation shown on the following
pages contain valuable information regarding the current status
of the MIO. Before attempting to troubleshoot a network problem
or notifying your network consultant of a problem, always obtain
a Self Test Printout.
Troubleshooting Hints
The JetDirect Card Status Block (see Figure 7-10, status block 2)
indicates the functionality of the JetDirect Card. An I/O NOT
READY STATUS indicates a problem. A 2-digit error code follows
the message. Use the HP JetDirect Network Interface
Configuration Guide (P/N J2552-90001) for detailed explanations
of errors and suggested corrective action.
NETWORK STATISTICS, status block 3, indicates network
activity. Bad packets, framing errors, unsendable packet and
collisions should be minimal. If unusually high numbers of these
statistics occur, please advise the network administrator.
The various Network Operating Systems supported by these
printers are indicated in status blocks 4, 5, 6, and 7. When the
status is READY, the printer has successfully connected to the
host network server and is awaiting data. Other messages
indicate the printer is either still trying to successfully connect to
the network or a configuration problem has been encountered.
Refer to the HP JetDirect Network Interface Configuration Guide
(P/N J2552-90001) for detailed explanations of these messages.
7-56 Troubleshooting