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Error Message Recommended Action
41.1 ERROR
Noisy Vertical Sync (VS)
Reseat all connectors on the DC Controller, the Laser
Drive PCA, the Scanner Connector and the Beam Detect
Connector.
41.2 ERROR
Beam Detect (BD)
weak or unstable.
Reseat all connectors on the DC Controller. Also check the
Laser Scanning Assembly connections.
41.3 ERROR
Paper Multifeed
1. Incorrect size selection on the cassette.
2. One of the cassettes is overfull. Remove the extra
paper from the overfull cassette.
3. Check the paper for edge damage. Improperly cut
edges can lock together causing multi-feeds.
4.
5.
Check that the pickup rollers and separation pad are
not worn. Replace the rollers and pad as a set if
necessary. Ensure that the corners of the paper are
tucked in the tray’s retainers.
Check the paper tension adjustment on the optional
Lower Cassette, if attached. Refer to procedure in
Chapter 3.
41.4 ERROR
Vertical Sync Late (VS)
Signal
Reseat the DC Controller and Formatter PCA Connections.
41.5 ERROR
Undetermined Cause
Reseat the DC Controller and Formatter PCA connections.
See Figures 7-11 through 7-17 for connector locations.
Table 7-9
41.X ERROR Checks
7-28 Troubleshooting