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HP AUDIO-TIPS
HP AUDIO-TIPS, available within HP ASAP, is an interactive
voice response system providing pre-recorded answers to the
questions most frequently asked by HP LaserJet printer users.
Helpful “System Maps” to the HP AUDIO-TIPS recordings are
available by fax through HP FIRST.
HP CompuServe Forum
CompuServe members can download a variety of support
materials including product data sheets, software application
notes, and printer drivers for many popular software
applications. Members may also post and reply to questions in an
interactive format. To access the HP Forum, type GO HPPER at
any prompt. For more information, or to join CompuServe, call
1-800-524-3388.
Customer Information Centers
For further technical assistance, service-authorized HP and
dealer service personnel can contact the nearest Hewlett-Packard
Customer Information Center, 1-800-752-0900 in North America.
Customer Support Center (Assist Line)
The HP Customer Support Center, (208-323-2551) is available to
answer technical questions regarding setup, configuration,
installation and operation of HP printers in the PC and
Macintosh environments. The CSC Assist Line is available
weekdays from 7 am to 6 pm Mountain Time (Wednesdays until
4 pm).
Questions relating to operating systems such as MS-DOS and
UNIX, your network configuration, or network operating system
cannot be answered by the Center and should be referred to your
authorized reseller.
Printer Drivers
To order additional drivers for your software applications, call the
HP Driver Distribution Center at 1-970-339-7009.
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