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41.X ERROR Message
A 41.X ERROR (misprint) indicates that a temporary malfunction
has occurred with the print engine (NOT a Formatter error).
Occasional occurrences of this message can be expected. However,
persistent 41 ERROR messages indicate a problem requiring
attention.
The 41.X ERROR is usually accompanied by a blank, or partially
printed page. Pressing the [Continue] (or Go) key re-prints the
page, and continues the print job.
A 41 ERROR occurs due to the following conditions:
• Incorrect Universal Tray Switch setting. Set the Universal
Tray and the Lower Cassette Tray paper size as shown in
Chapter 3.
• Wrong size paper in tray. Check that the Universal Tray,
and/or the Lower Cassette settings match the installed paper.
• An unstable or temporary loss of the Beam Detect pulse. This
problem normally is accompanied by a partially printed page,
often with thin horizontal black lines, deformed characters, or
solid black areas. Loss of the Beam Detect pulse for more than
2 seconds results in a 51 ERROR condition.
• Paper reaching the Input Paper Sensor (PS1) before it is
expected. This is accompanied by a blank page. This normally
is due to paper feed problems.
Proceed as directed in the following table.
Troubleshooting 7-27