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Troubleshooting
Fog
Bead-Carry-Out (BCO)
Action Yes No
1 Is the whole page printed light? Contact Dell. Go to action 2.
2 Start Clean Developer.
a
Launch the
Tool Box
, and click
Clean
Developer
on the
Printer
Maintenance
tab.
b
Click
Start
.
Is the problem recovered?
The task is complete. Go to action 3.
3
Start
Toner Refresh Mode
.
a
Launch the
Tool Box
, and click
Toner Refresh Mode
on the
Printer
Maintenance
tab.
b
Select the color that is the same as the fog.
Is the problem recovered?
The task is complete. Go to action 4.
4
Start
Toner Refresh Mode
again.
Is the problem recovered?
The task is complete. Contact Dell.
Action Yes No
1
If the printer is installed in a high altitude location, set the altitude of
the location.
a
Launch the
Tool Box
, and click
Environmental Sensor Info
on the
Printer Maintenance
tab.
b
Click
Adjust Altitude
.
c
Select the value close to the altitude of the location where the printer
is installed.
Is the problem recovered?
The task is complete. Contact Dell.