Filter
Top Products
Troubleshooting
307
Other Problems
Contacting Service
When you call for printer service, be prepared to describe the problem you are experiencing or the error message on
the display.
You need to know the model type and Service Tag number of your printer. See the label located inside the side door
of your printer and write down the Service Tag number. For details on the location of the Service Tag, see "Express
Service Code and Service Tag" on page 19.
Problem Action
Condensation has occurred inside the
printer.
This usually occurs within several hours after you heat the room in winter. This
also occurs when the printer is operating in a location where relative humidity
reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate
environment.