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Troubleshooting
The Top Margins Are Incorrect
3
Check the crease. Is the crease within 30 mm of the four edges of the
envelope?
This type of crease is
considered normal.
Your p rinter i s no t at
fault.
If the envelope is 220
mm or longer (C5 or
Envelope #10), go to
action 4a.
If the envelope is
shorter than 220 mm
(Monarch or DL), go to
action 4b.
4a Does the envelope have a flap on the long edge? The envelope is
Envelope #10.
Go to action 5b.
The envelope is C5.
Go to action 5a.
4b Ensure that the envelope is properly loaded in the standard 150 sheet
tray. For details, see "When Loading Envelope #10, DL, or Monarch" on
page 171.
Is the problem recovered?
The task is complete. Go to action 5b.
5a Ensure that the envelope is properly loaded in the standard 150 sheet
tray. For details, see "When Loading C5" on page 172.
Is the problem recovered?
The task is complete. Contact Dell.
5b Use a different size envelope.
Is the problem recovered?
The task is complete. Contact Dell.
Action Yes No
1 Ensure that the margins are set correctly on the application being used.
Is the problem recovered?
The task is complete. Contact Dell.
Action Yes No