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Index
Introduction
Chapter 8 Troubleshooting
Appendix
Glossary
Contents
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157
How to Load
Documents
Configuring
the Scan
Settings
How to Use
the Operator
Panel
Various Ways
to Scan
Daily Care
Operational
Settings
Replacing
Consumables
Scanner
Overview
Troubleshooting
Scanning does not start.
Are the documents set on the hopper correctly?
No
Reload the documents on the hopper.
Ye s
Is the ADF closed properly?
No
Remove documents from the hopper, then open and close the ADF.
Ye s
Is the interface cable connected correctly?
No
Connect the interface cable properly.
For information on how to connect the cables, refer to “Connecting Cables” in
“Getting Started”.
Ye s
Is the connector on the interface cable broken?
Ye s
Use a new interface cable.
No
Is the SCSI ID configured correctly?
(when connected via SCSI cable)
No
Turn off the scanner and the computer. Then specify a correct SCSI ID, turn the
scanner back on, and restart the computer.
For information on how to configure the SCSI ID, refer to [Connecting Cables] in
“Getting Started”.
Ye s
Does the scanning start after turning the scanner back on?
Ye s
The scanner is operating normally.
No
If the above countermeasures do not solve the problem, check the items in "8.4
Before You Contact the Scanner Service Provider" (page 169) first, then contact
your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.