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Cisco MGX 8950 Hardware Installation Guide
Release 3, Part Number 78-14147-02 Rev. A0, November 2002
Chapter 2 Preparing for Installation
Verifying Contents
To unpack the shipping container, complete the following steps:
Step 1 Inspect the packing containers.
If any damage or other signs of mishandling are evident, inform both the local freight carrier and Cisco
before unpacking. Your freight carrier can provide you with the procedures necessary to file a claim
for
damages.
Step 2 Carefully open the box.
Step 3 Remove all packing material.
Step 4 Remove the chassis from the box.
Step 5 Carefully open the additional boxes, remove the packing material, and remove the contents.
Step 6 Open the accessory kits and boxes that contain the cables, management software, and so forth. Do not
use a knife to open these boxes.
Verifying Contents
To verify that your shipment is complete, make sure that you received everything on your packing list,
and then compare your packing list to your order. If any items are missing or if you need additional
information, contact the Cisco Technical Assistance Center (TAC) at one of the following:
• 800 553-2447
• 408 526-7209
Inspecting for Damage
After you verify that all of the equipment is included, carefully examine the assemblies, cards, modules,
and cables for any damage resulting from shipping. If you suspect any damage from shipping, contact
your local freight carrier for procedures on damage claims.
If you observe any physical defects in the items you ordered, obtain standard warranty service by
delivering the defective part, accompanied by a copy of the dated proof-of-purchase, to the
Cisco
Systems Corporate Service Center or an authorized Cisco Systems service center during the
applicable warranty period. Contact the Cisco TAC for the location of your nearest service center.
See the back of the title page for the Cisco Systems warranty information for hardware and
software
products.
Note Before proceeding with the installation, verify that all of the ordered parts are present and in good
condition. Keep a record of the parts and serial numbers. If any parts are missing or damaged, contact
your sales representative.