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Chapter 7: Administration Notify Rules
Altiris Helpdesk Solution User Guide 115
13 Select the check box for the rule to be Default.
Default - Make this rule a default for new items: Default rules are assigned and associated with new
work items. Non default rules are not automatically assigned to new work items.
14 Clear the check box if the rule IS NOT Active.
Active - Evaluate this rule during an item update: The rule will be evaluated when work items with
that rule are modified and may run if the criteria are satisfied. Non active rules will not run.
15 Click OK to save.
Edit Notify Rule
1 Click Admin>Notify rules>List rules.
2 Click Edit next to the Notify rule to edit.
3 Edit the form. For information on each of the fields, see “New Notify Rule” on page 113.
4 Click OK to save.