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Chapter 2: Installing and Setting Up eXpress
Altiris Helpdesk Solution User Guide 14
Step 1 - Notification Server Computer
Requirements
The computer you are going to install Notification Server on must meet or exceed the following
criteria.
Hardware
The following are minimum requirements. To scale to support thousands of clients, faster processors
and more memory are highly recommended on the server.
• Processor: Pentium Pro 200 MHz or faster
• RAM: 512 MB (1 GB is recommended)
• File System: 2 GB NTFS system partition
• Disk space: 30 MB for SQL database (4 GB recommended)
• CD-ROM: Required
Software
Note The Install Helper will help determine if the computer has the necessary prerequisite software
installed, and when possible it will help you download and install the needed software. For more
information, see “Install Prerequisite Software to Notification Server” on page 15.
Operating System (one of the following)
• Windows 2000 Server (recommended)
• Windows Advanced Server
• with Windows Internet Information Services (IIS) installed with FTP configured.
SQL Database (one of the following)
• Microsoft SQL Server 2000 (recommended)
• Microsoft SQL Server 7
Important If you do not have a SQL Server database installed, the Software Prerequisites Wizard
will give you the option to download and install MSDE. The MSDE database may be used for
evaluation purposes, but is not recommended for a live production environment.
Microsoft Windows Internet Information Services (IIS)
• Microsoft IIS 5.0 (requires Webs to be hosted on NTFS) -- This component is not installed
by default with Windows 2000 or later
Microsoft Windows Internet Information Services FTP Services
• The FTP component is installed by default with Windows 2000 or later
Web Browser
• Microsoft Internet Explorer 6.0 or later