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Chapter 6: User Interface Using Queries
Altiris Helpdesk Solution User Guide 75
assigned_to_worker_location string
created_by_worker_name string
created_by_worker_status string a, i, v (a=active, i=inactive,
v=virtual; inactive workers can
be inactive virtual workgroups or
inactive real workers)
created_by_worker_email string
created_by_worker_phone string
created_by_worker_cell_phone string
created_by_worker_pager string
created_by_worker_location string
modified_by_worker_name string
modified_by_worker_status string a, i, v (a=active, i=inactive,
v=virtual; inactive workers can
be inactive virtual workgroups or
inactive real workers)
modified_by_worker_email string
modified_by_worker_phone string
modified_by_worker_cell_phone string
modified_by_worker_pager string
modified_by_worker_location string
workitem_priority_lookup_value string
workitem_priority_lookup_ordinal uint
workitem_status_lookup_value string
workitem_status_lookup_ordinal uint
workitem_category_lookup_value string
workitem_category_lookup_ordinal uint
workitem_type_lookup_value string
workitem_type_lookup_ordinal uint
workitem_link_type_lookup_value string
workitem_link_type_lookup_ordinal uint
contact_name string
contact_email string
contact_phone string
contact_organization_name string
managed_object_name string
managed_object_type_lookup_id uint
managed_object_type_lookup_value string
managed_object_type_lookup_ordinal uint
workitem_comment string
Field Name Type Acceptable values (and
comments)