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Altiris Helpdesk Solution User Guide 44
Chapter 6:
User Interface
The User Interface topic list, includes the following:
• Altiris eXpress Helpdesk Consoles (page 46)
• Helpdesk Worker Console (page 47)
• Default Page Description (page 47)
• Commands (page 47)
• Common tasks (page 48)
• Toolbar Description (page 48)
• Item Count, Date and Time (page 49)
• Bulletins (page 49)
• The Worker Report (page 49)
• View or Edit Work Items (page 53)
• New Work Item (page 50)
• Toolbar Description (page 48)
• Work Item Page Description (page 51)
• Add New Work Item (page 52)
• View or Edit Work Items (page 53)
• Additional Work Item Information (page 54)
• Attachments (page 55)
• Attach Page Field Description (page 56)
• Link Work Items (page 56)
• Link Page Field Description (page 57)
• E-mail Messages (page 58)
• E-mail Page Field Description (page 59)
• View Contact Properties - New Work Item (page 59)
• Contact Page Field Description (page 60)
• Find Contact - New Work Item (page 61)
• Select Contact - New Work Item (page 62)
• View Asset Properties - New Work Item (page 63)
• Asset Page Field Description (page 64)
• Find Asset - New Work Item (page 64)
• Select Asset - New Work Item (page 65)
• Find Work Items (page 66)
• Find Work Items - Simple Tab (page 66)