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Chapter 6: User Interface Additional Work Item Information
Altiris Helpdesk Solution User Guide 63
View Asset Properties - New Work Item
The View asset properties page displays an Asset form used to view and edit information about the
asset associated to the current work item. The Items list at the bottom of the page shows all work
items currently associated with the same asset.
To View Asset Properties
1 Click Work items> New work item.
2 Click View asset properties.
3
If the information on the page needs updating; or, you want to select a different asset, click Select
to find an asset from the Helpdesk’s database. When you select an asset, the information will
populate this page.
4 Update the form on the page as needed, and then click Save.