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Chapter 2: Installing and Setting Up eXpress
Altiris Helpdesk Solution User Guide 18
10 When all of the prerequisite software is installed and the following screen appears. Read the
information on the screen and click
Finish.
The Install Helper will start the Notification Server installation.
Install Notification Server
1 When you complete the Software Prerequisites Wizard, and then click Finish.
2 When the AeXNSInstallHelper dialog appears, read the information on the screen and click OK.
The Notification Server Installation will begin.
3 After the Altiris documentation page appears, the File Download dialog box is displayed, do one
of the following:
• Click
Open to execute the file.
• Click
Save, and then browse to a folder to save the file. When the file is finished saving, click
Open.
4 The AeXNS_5.5.msi file will download, the Windows Installer will start, and the Altiris
eXpress Notification Server 5.5 – Install Wizard
will start. Read the information on the screen, and
then click Next.
5 On the License Agreement screen, read the License Agreement, click I accept the terms of the
license agreement
, and click Next.
6 On the Customer Information screen, enter applicable information, and then click Next.
7 On the Setup Type screen, click Complete, and then click Next.
8 On the Ready to Install the Program screen, click Install.
The Installing Altiris eXpress Notification Server 5.5 screen appears and the software is
installed.
9 When the Install Shield Wizard Completed screen appears, click Finish.
The Notification Server Installation is completed. The Notification Server Setup Wizard starts the
Altiris eXpress Notification Server Configuration.
Tip If you know the groups that you will want to categorize your Helpdesk users into, you can create
the Windows NT Groups for the Helpdesk users now. For more information on creating Windows
NT Groups for Helpdesk, see “Create NT Groups for Helpdesk Users on a Windows Server” on
page 26.