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Chapter 7: Administration Delete Contacts
Altiris Helpdesk Solution User Guide 133
Are you sure you want to delete the following items?
7 Click Back to change the selected work items to delete.
8 Click Finish to delete selected work items.
Delete Work item Advanced Field Description
In addition to the Simple search field options, the Advanced search tab offers the following
additional search fields.
Delete Contacts
The Delete contacts page lets you Find and Delete contacts from the Helpdesk systems database.
1 Click Work items>Delete contacts.
2 Type the search criteria in one or more of the boxes, then click Find
3 Select the check box next to the contact you want to delete.
4 Click Next to continue.
Page Items
Item Description
Contact Name Type the
Name of the new contact.
Contact E-mail Type the
E-mail address of the new contact.
Asset Type a description of the asset.
Asset type Select the
Asset type from the drop-down list.
Modified by Type a worker name who modified the asset.
Created by Type a worker name who created the asset
Modified by date
range
Type the
date range to search, then select either the before or after
option.
Created by date
range
Type the
date range to search, then select either the before or after
option.
Start by date range Type the
date range to search, then select either the before or after
option.
Due by date range Type the
date range to search, then select either the before or after
option.
Find Click to begin search.
Reset Click to clear form.