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Chapter 2: Installing and Setting Up eXpress
Altiris Helpdesk Solution User Guide 16
a If you want to install the MSDE version of SQL (not recommended for Helpdesk Solution)
on the computer, click
Yes and Next.
Note If you have a SQL Server database that you want to use for the Notification Server
database, click No and Next then go to see if additional required software that can be
automatically downloaded is needed, download the software using a process similar to the
process specified in Step 4.
b When the File Download dialog box appears:
When using Internet Explorer 6 (with the current Microsoft updates), click
Open.
Important If using Internet Explorer 6 without the current Microsoft updates, click Save, and
then enter a folder to save the file in. When the download is completed, click Open.
When using Internet Explorer 5, click
Run this program from its current location and click OK.
c When asked if you want to install unixdbsetup.exe, click Yes.
d When the WinZip Self-Extractor dialog box opens, click Unzip.
e When the WinZip Self-Extractor confirmation dialog that the file is unzipped appears, click OK.
f When the command box appears, wait for the MSDE installation to complete. This
installation may take a few minutes.
g When the MSDE installation is completed, press any key to close the command box.
h When the Download and Installation screen appears. Click Next.
5 If additional required software that can be automatically downloaded is needed, download the
software using a process similar to the process specified in Step 4.
6 When all of the required prerequisite software is loaded, a screen similar to the following
appears. Go to“Install Notification Server” on page 18.