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Chapter 6: User Interface Additional Work Item Information
Altiris Helpdesk Solution User Guide 54
Additional Work Item Information
Workers can attach files, link work items together, and send an e-mail about the work item. Workers
can also associate one Asset and one Contact to the work item and edit their respective data. Each of
these options are available by clicking the appropriate icon on the toolbar of the New work item page.
See also
Attachments (page 55)
Link Work Items (page 56)
E-mail Messages (page 58)