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Altiris Helpdesk Solution User Guide 2
Notice
Copyright © 2000-2003 Altiris Inc. All rights reserved.
Product Version: 5.6 SP1
Document Date: March 12, 2003
Bootworks U.S. Patent No. 5,764,593.
RapiDeploy U.S. Patent No. 6,144,992.
Due to the inherently complex nature of computer software, Altiris does not warrant that the Altiris
software is error-free, will operate without interruption, is compatible with all equipment and
software configurations, or will otherwise meet your needs.
The content of this documentation is furnished for informational use only, is subject to change
without notice, and should not be construed as a commitment by Altiris. Altiris Inc. assumes no
responsibility or liability for any errors or inaccuracies that may appear in this documentation. For
the latest documentation, visit our Web site at www.altiris.com.
Altiris, the Altiris logo, BootWorks, Inventory Solution, LabExpert, PC Transplant, RapiDeploy,
and RapidInstall are registered trademarks of Altiris, Inc. in the United States.
Carbon Copy is a registered trademark licensed to Altiris, Inc. in the United States and a trademark
of Altiris, Inc. in other countries.
Altiris eXpress, Altiris Vision, Application Mgmt Solution, Application Metering Solution, Asset
Control Solution, Asset Mgmt Suite, Client Mgmt Suite, Compliance Toolkit,
Conflict Analysis Solution, Contract Mgmt Solution, Deployment Server, Deployment Solution,
Education Mgmt Suite, Helpdesk, Helpdesk Solution, HP Client Manager Software, Lab Mgmt
Suite, Migration Toolkit, Mobile Client for SMS, My IT Forum, Notification Server, Problem Mgmt
Suite, Server Mgmt Suite, Server Monitor Solution, Site Monitor Solution, SW Delivery Solution,
TCO Mgmt Solution, Unix Client for SMS, Unix Inventory Solution, Unix SW Deliver Solution,
Web Admin for SMS, Web Reports and other product names are trademarks of Altiris, Inc. in the
United States and other countries.
Microsoft, Windows, and the Windows logo are trademarks, or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
HP is a registered trademark of the Hewlett-Packard Corporation.
Compaq is a registered trademark of the Hewlett-Packard Corporation.
All other brand names are trademarks or registered trademarks of their respective companies.