Filter
Top Products
Chapter 7: Administration
Altiris Helpdesk Solution User Guide 96
• Simple Macros (page 120)
• Complex Macros (page 121)
• Mail Macros (page 121)
• Bulletins (page 122)
• List Bulletins (page 122)
• Add New Bulletin (page 123)
• Delete Bulletin (page 123)
• Sources (page 124)
• List Sources (page 124)
• View Source (page 124)
• New NS Source (page 125)
• New SMS Source (page 125)
• Edit Source (page 126)
• Import from Source (page 127)
• Configure Helpdesk (page 128)
• Delete Work Items (page 130)
• Simple Tab (page 130)
• Delete Work Item Simple Field Description (page 131)
• Advanced Tab (page 132)
• Delete Work item Advanced Field Description (page 133)
• Delete Contacts (page 133)
• Delete Assets (page 134)
• Workers (page 135)
• List Workers (page 135)
• New Worker (page 135)
• Edit Worker (page 136)
• List Queue (page 137)
• View Queue (page 137)
• Edit Queue (page 138)
• New Queue (page 138)
• Reports (page 139)
• Notification Policies (page 140)
• Service Level Agreements (page 141)