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Chapter 6: User Interface Find Work Items
Altiris Helpdesk Solution User Guide 68
Find Work Items - Advanced Tab
1 Click Work items>Find work items listed below Commands. <OR>
2 Click Find work items listed below Common Tasks.
3 Click the Advanced Tab.
4 Type the search criteria in one or more of the boxes, then click Find.
5
The Items list at the bottom of the page shows all work items the found based on the search
criteria you selected. Click View or Edit next to the work item you want to view or edit.
6 The Save query link at the bottom of the page, allows you to save the search criteria of the query
that produced the results on the page. The
Save query link will be disabled while you enter a
search criteria, but will enable when Find is clicked.
When you click
Save query, the New query command will be invoked with context. The query
expression will be displayed in the
Expression text box.
7 Click Reset to clear the search fields and start another search.
Note The Items list in the diagram above is sorted by Priority in ascending order. For details see “Sort
Work Item List” on page 89