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PROBLEM SOLVING ERROR CODES
Xerox 495 Continuous Feed Duplex Printer Operator Guide Page 9-27
26-5C Flash 2 cycle alarm 1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
27-2B Flash 1 runaway 1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
27-5B Flash 2 runaway 1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
2A-01 Print position check error (emer-
gency stop)
A problem occurred during the print position check.
1. Check the printing status and the paper position.
2. Press RESET on the touch screen and then set he printer to
ready.
31-02 Paper path check An abnormal page seam is detected on the paper.
1. Eject paper (see "Ejecting paper from the printer" on page 5-2).
2. Press RESET on the touch screen and then set the printer to
ready.
31-03 Seam detected (emergency stop) 1. Remove the paper from the printer (see "Removing Paper" on
page 5-12).
2. Restart the autoload procedure (see "Paper autoloading" on
page 5-4).
3. Press RESET on the touch screen and then set the printer to
ready.
32-01 Stacking error The paper on the stacker table has not folded properly.
1. Open the right stacker door.
2. Press DOWN on the stacker panel to lower the stacker table.
3. Look over and under the stacker table and remove the paper or
blocking object OR Fold the paper.
4. Press AUTO on the stacker panel.
5. Close the right stacker door.
6. Press RESET on the touch screen and then set the printer to
ready.
60-26 Developer 1 temperature alarm 1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
Code Display Message Procedure