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PROBLEM SOLVING ERROR CODES
Xerox 495 Continuous Feed Duplex Printer Operator Guide Page 9-31
66-36 After-cleaner 1 discharging LED
alarm
1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
66-65 Pre-transfer 2 discharging LED
alarm
1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
66-66 After-cleaner 2 discharging LED
alarm
1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
68-30 Drum 1 motor alarm 1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
68-60 Drum 2 motor alarm 1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
6A-01 Internal door open The internal door was open when the printer was set to ready.
1. Close the internal door of the printer.
2. Close the left and right printer doors.
3. Press RESET on the touch screen and then set the printer to
ready.
6A-02 Internal door open (during printing
or emergency stop)
The internal door was opened during printing.
1. Close the internal door of the printer.
2. Close the left and right printer doors.
3. Press RESET on the touch screen, to align the paper correctly.
4. Press FORWARD/REVERSE on the autoload panel to match
the perforation number.
5. Press FOLD-OUT/-IN on the autoload panel to select the
correct paper fold.
6. Press RESET on the touch screen and then set the printer to
ready.
Code Display Message Procedure