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ERROR CODES PROBLEM SOLVING
Page 9-30 Xerox 495 Continuous Feed Duplex Printer Operator Guide
62-25 Toner 1 density too low 1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
62-54 Toner 2 density too high 1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
62-55 Toner 2 density too low 1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
64-23 Toner 1 density sensor alarm 1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
64-53 Toner 2 density sensor alarm 1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
65-40 Cleaner brush 1 rotation alarm Cleaner brush A is not rotating normally.
1. Press RESET on the touch screen and then set the printer to
ready.
2. If the error persists, replace cleaner brush A (see "Replacing kit
A[R3a]" on page 8-18).
3. If the error still persists, call for service.
65-70 Cleaner brush 2 rotation alarm Cleaner brush B is not rotating normally.
1. Press RESET on the touch screen and then set the printer to
ready.
2. If the error persists, replace cleaner brush B (see "Replacing kit
B[R3b]" on page 8-21).
3. If the error still persists, call for service.
66-35 Pre-transfer 1 discharging LED
alarm
1. Record the displayed error code and message.
2. Press the RESET button to clear the error code.
3. Set the printer to ready.
4. If the problem persists, power the printer off then on.
5. If the problem persists, call for service or advice quoting the
error code number and message.
Code Display Message Procedure