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Using Standard Elements Enterprise Communications Server
112 Copyright © 2009 ADTRAN, Inc. 619510003-1A
a specific caller. Once a message has played, the call flow follows the “Message played” connection. Calls
for which there is no customized message follow the “No message for current caller” connection. Enable
the Stop when key pressed button to stop the message when the caller presses a key. Enable the Play entire
message button to make sure that the caller listens to the message in its entirety.
Play Announcement element
The Play Announcement element plays prerecorded audio to callers including audio files stored in a
database, announcements, greetings, or temporary recordings. You can select one of the prerecorded
announcements included with the UC server, or one that you recorded. Alternatively, you can record one as
you build the call flow.
You must use the One-time Messages pane of the Assistant menu to record customized
one-time messages. Refer to “Customizing your Mailbox” on page 15
, for more
information about the One-time Messages pane.
Make sure that there is a sound card installed on the computer that you are using.
Play One-time
Message element
Play Announcement
element