Enterprise Communications Server Using Advanced Elements
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Select the Advanced tab on the tool palette to view the advanced elements. A brief description is provided
for each element that is available.
Record Announcement element
The Record Announcement element allows callers to record over an existing announcement or mailbox
greeting, record a temporary recording, or record into a database, using a remote telephone.
Record Announcement element
on page 29
Allows callers with user accounts to record over an existing
announcement from a remote telephone
Take Message element on page 33 Triggers the recording of an incoming message for storage to a
mailbox
Advanced Menu element on
page 34
Allows callers to make a selection using the telephone keypad
Manage Mailbox element on
page 35
Allows callers to retrieve messages remotely
Change Mailbox Password
element on page 35
Allows users to change their mailbox password
Verify Password element on
page 36
Enables the service to request a password from callers and
ensure that a given password matches a specified one or the
password for a particular mailbox
Loop Counter element on page 37 Allows you to limit the number of times the call flow executes a
path
Text To Speech element on
page 37
Reads text to the caller
Gather Digits element on page 38 Keeps track of information that is entered by callers
Compare Data element on
page 38
Compares patterns of data and directs the call flow accordingly
Create Log Entry element on
page 39
Allows users to capture and export detailed call log entry
information
Record Announcement
element