Enterprise Communications Server Using Standard Elements
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To enter a phone number manually
1. On the Flow Control element in the Compare list, select Phone Numbers.
2. Select the telephone icon to open the Enter Phone Number dialog box.
3. Type the phone number that you want in the Telephone number box, and select OK.
Routing incoming calls based on times and days
You can specify days of the week and a time range. For time restrictions, if either the From or To box is
empty, a 24-hour period is assumed.
• Calls received within the specified time range are directed through the connector pin for Times.
• Calls received outside the specified time range move to the element connected to the Otherwise
connector pin.
To set call flow according to time restrictions
1. On the Flow Control element from the Compare list, select Times.
2. Enable the check boxes for the days of the week when the restrictions apply.
3. From the From list, select the hour and minutes when the time restriction begins. Use a 24-hour
clock.
4. From the To list, select the hour and minutes when the time restriction ends. Use a 24-hour clock.
You can also enter a phone number by right-clicking the blank box and selecting New.
Flow Control element
- Times