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Listening to Messages Remotely Enterprise Communications Server
32 Copyright © 2009 ADTRAN, Inc. 619510003-1A
To listen to your messages from a remote location
1. Call your workplace phone number that has UC Server as the auto attendant.
2. When prompted, press the system-defined key used to access mailbox management. The default key
for remote mailbox management is #.
3. When prompted, enter your extension number.
4. When prompted, enter your password followed by #. Before you hear the main menu, the mailbox
summary lists the number and types of messages in your mailbox.
5. The main menu lists basic options. If you do not make a selection right away, the menu is repeated
until you press a key.
Press 1,1 to hear new messages or press 1 to hear all messages.
You can use the following playback commands on your telephone keypad as you listen to each message:
Table 4–1: Main Menu
1,1 to review new messages
1,2 to review new voice messages
1,3 to review new email messages
1 to review all messages
2 to send a message
4 to change mailbox options
5 to search contacts
* exit
Table 4–2: Playback commands
1 = rewind 3 seconds
1,1 = rewind to start of message
2 = pause then resume playback
3 = forward 3 seconds
3,3 = forward to end of message
5 = play message information (caller ID, date, time)
7,7 = delete message
8 = reset to normal volume
8,8 = reply/call back to messages
9 = increase volume
9,9 = save message
0 = help
# = skip to end of message (message marked as unheard)
* = done